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[Remote] Account Manager, Small and Medium Business Group (SMBG)
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Note: The job is a remote job and is open to candidates in USA. Meta is a company that builds technologies to connect people and grow businesses. They are seeking an Account Manager for their Small and Medium Business Group (SMBG) to manage client accounts, leverage AI for sales strategies, and drive revenue while ensuring high customer satisfaction.
Responsibilities
Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction
Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen
Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products
Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships
Collaborate with cross-functional teams to design and implement solutions that align with client objectives
Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes
Skills
5+ years experience in sales, account management, or business development sectors
Bachelor's Degree
Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities
Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals
Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans
Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes
Experience in Sales or Advertising industries
Advanced degree in a relevant field, or certifications in account management, project management, etc
Proven technical skills (Excel, Google Suite or data analytics tools)
Familiarity with Meta's suite of advertising solutions
Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs
Benefits
Bonus
Equity
Benefits
Company Overview
Meta's mission is to build the future of human connection and the technology that makes it possible. It was founded in 2004, and is headquartered in Menlo Park, CA, US, with a workforce of 10001+ employees. Its website is https://www.metacareers.com/.
