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<h3>About This Role</h3>
<p>Our company is currently expanding its remote client support team and is looking for organized, customer-focused individuals to assist with travel coordination and service support. As a Travel Customer Experience Consultant, you will help clients navigate the travel planning process by assisting with reservations, itinerary organization, and general customer assistance.</p>
<p>This opportunity is a strong fit for individuals who enjoy communication-based work, problem-solving, and helping create positive client experiences in a flexible remote setting. No previous travel industry experience is necessary, as training and ongoing guidance are provided.</p>
<h3>Key Responsibilities</h3>
<ul><li>Assist clients with coordinating vacations, cruises, accommodations, and travel packages</li><li>Research travel availability, pricing, destinations, and booking options using approved company platforms</li><li>Review itinerary details and reservation information to help maintain accuracy</li><li>Provide professional support and travel recommendations tailored to client preferences and budgets</li><li>Respond to client questions and service requests through email, phone, and online communication channels</li><li>Assist with booking modifications, travel updates, and itinerary changes</li><li>Maintain organized booking records, customer profiles, and travel documentation</li><li>Participate in virtual onboarding sessions, team meetings, and continued training opportunities</li></ul>
<h3>What We Provide</h3>
<ul><li>Remote work opportunity</li><li>Flexible scheduling options</li><li>Training and onboarding support</li><li>Access to travel incentives, discounts, and supplier perks</li><li>Supportive and collaborative team culture</li><li>Professional growth and advancement opportunities</li></ul>
<h3>Qualifications</h3>
<ul><li>Strong communication and customer service abilities</li><li>Ability to multitask and stay organized in a remote work environment</li><li>Comfortable using online systems, computers, and communication tools</li><li>Reliable internet connection required</li><li>Detail-oriented and self-motivated</li><li>Must be at least 18 years old</li><li>Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain</li></ul>
