<p>This is a remote position.</p>
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<span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><b>IT Operations Specialist (Remote | Night Shift)</b></span></span></span><b><br></b>
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<span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><b><br>About PeoplePartners</b></span></span></span>
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<li style="text-align:justify" class="align-justify"><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">At </span></span><b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">PeoplePartners</span></span></b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">, people come first—and it shows. As a </span></span><b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Great Place to Work® certified</span></span></b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"> company, we've built a culture where talented professionals thrive, grow, and make a real impact. When you join us, you'll gain exposure to global teams, exciting technologies, and meaningful career opportunities while being supported by a community that values collaboration, continuous learning, and your success.<br></span></span></span></li>
<li style="text-align:justify" class="align-justify"><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">If you're looking for more than just your next job, you'll find it here. Join a team that celebrates curiosity, champions innovation, and empowers you to build a rewarding career with world-class clients.</span></span></span><br></li>
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<span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><b>Role Overview</b></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span>
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<li style="text-align:justify" class="align-justify"><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Behind every productive business is technology that simply works—and behind that technology is someone who knows how to make the impossible look effortless.<br></span></span></span></li>
<li style="text-align:justify" class="align-justify"><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">As our </span></span><b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">IT Operations Specialist</span></span></b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">, you'll be at the center of a modern, cloud-first IT environment, helping users stay connected, secure, and productive every day. From Microsoft 365 administration and endpoint management to supporting business-critical applications and driving process improvements, you'll play a key role in delivering a seamless technology experience while expanding your expertise across a broad range of enterprise technologies.<br></span></span></span></li>
<li style="text-align:justify" class="align-justify"><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">If solving problems energizes you, learning new technologies excites you, and helping people is what you do best, this is the opportunity you've been looking for.</span></span></span><br></li>
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<span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><b>Key Responsibilities</b></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span>
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<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Provide Tier 1 and Tier 2 technical support to internal users.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Administer Microsoft 365 and Entra ID environments.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Support and troubleshoot Windows 11 devices.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Manage user accounts, permissions, and Microsoft 365 licenses.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Administer Microsoft Intune, Exchange Online, SharePoint Online, and OneDrive.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Support business applications, including Zoom, Bill.com, Keeper, Teamwork, BambooHR, and other enterprise platforms.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Maintain IT documentation, knowledge base articles, and standard operating procedures.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Assist with technology deployments, system migrations, and IT improvement initiatives.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Identify opportunities to automate processes and improve operational efficiency.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Support secure user onboarding and offboarding.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Contribute to the reliability, security, and performance of the IT environment.</span></span><br></li>
</ul><br><h3>Requirements</h3>
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<span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Required Qualifications (Must-Have):</b></span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span>
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<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">1–3 years of experience in IT Support, Help Desk, Desktop Support, or Systems Administration.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Strong experience administering Microsoft 365.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience supporting Windows 11 environments.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience with Active Directory and/or Microsoft Entra ID.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Strong troubleshooting and analytical skills.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Excellent communication and customer service skills.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Ability to manage multiple priorities in a fast-paced environment.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Ability to work independently while collaborating effectively with a team.</span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span></li>
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<span><span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Preferred Qualifications:</b></span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span></span>
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<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience with Microsoft Intune.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience with Exchange Online.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience with SharePoint Online.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience using PowerShell.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience with automation tools.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience maintaining IT documentation platforms.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Experience supporting professional services or accounting environments.<br></span></span></li>
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<span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Why Join PeoplePartners</b></span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span>
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<p style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">When you join PeoplePartners, you're joining a workplace that's built around helping people succeed. You'll have the opportunity to work with international clients, expand your technical expertise, and build your career in a collaborative, people-first environment where learning and continuous improvement are encouraged every day. Here's what you can look forward to:<br></span></span></p>
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<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Great Place to Work® certified culture.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Fully remote work setup.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Exposure to global clients and modern cloud technologies.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Career development and continuous learning opportunities.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Supportive, collaborative, and inclusive team environment.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Engaging employee activities and recognition programs.<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Opportunities to contribute to meaningful technology projects.<br></span></span></li>
<li><span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">A workplace that values innovation, ownership, and professional growth.<br></span></span></span></li>
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<span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">If you're ready to sharpen your technical skills, work with cutting-edge cloud technologies, and make a meaningful impact every day, we'd love to hear from you. </span></span><b><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif">Apply today and take the next step in your IT career with PeoplePartners.</span></span></b></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span>
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<span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Work Details</b></span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span>
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<li style="text-align:justify" class="align-justify"><span><span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Employment Type<b>:</b> </b>Full-time</span></span></span></span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Schedule:</b> Monday to Friday<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Working Hours: </b>Night Shift (EST)<br></span></span></li>
<li style="text-align:justify" class="align-justify"><span><span class="size" style="font-size:13.3333px"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><b>Client Location: </b>United States</span></span></span><br></li>
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</div><br><h3>Benefits</h3>
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<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Permanent Work-from-home setup.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Company-provided equipment.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Secondary Wi-Fi Modem.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">21 Leave Credits Annually - Leave benefits begin on Day 1.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">100% conversion of UNUSED leave credits.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">HMO on Day 1.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">13th Month Pay.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Monthly Gift Voucher.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Milestone Tokens (Birthday/Anniversary/Christmas).</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">A Life Beyond the Screen #WorkLifeBalance.</span></span></span></span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px"><br></span></span></li>
<li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify"><span class="font" style="font-family:arial"><span class="size" style="font-size:10pt"><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:13.3333px">Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.</span></span></span></span><br></li>
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