Remote Credit Balance Representative

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Location: Remote USA

Description

  • Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
  • Researches and identifies issues and problems contributing to credit balances.
  • Notates accounts in detail regarding the happenings of credit balances.
  • Puts required data together for any refund that has been validated.
  • Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
  • Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
  • Performs other tasks as assigned to support the goals of the organization.

Pay Rate:$16-19 per hour

Benefits:

TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:

  • Two weeks of vacation time
  • Health Insurance after 30 days!
  • Sick time
  • 8 paid holidays
  • Same day pay available
  • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Company paid life insurance
  • 401(k)

Qualifications

Skills

Required

Customer ServiceIntermediateMicrosoft OfficeIntermediateCommunication SkillsIntermediateComputer SkillsIntermediate

Behaviors

Required

Dedicated : Devoted to a task or purpose with loyalty or integrityTeam Player : Works well as a member of a groupDetail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Growth Opportunities : Inspired to perform well by the chance to take on more responsibilitySelf-Starter : Inspired to perform without outside helpGoal Completion : Inspired to perform well by the completion of tasksFlexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School or better.

Experience

Required

1 year: Healthcare revenue cycle experienceEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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