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Note: The job is a remote job and is open to candidates in USA. Notion is a company focused on pairing customers with vetted experts through their Setup Sessions program. The Program Operations Coordinator role involves maintaining operational systems, managing workflows, and streamlining processes using Notion AI to ensure efficient program execution.
Responsibilities
Own day-to-day maintenance of the core program ops system and its repeatable workflows
Provide screening and onboarding admin support (tracking, coordination, system setup steps)
Provide payouts administration support (running checks, preparing inputs, flagging exceptions)
Support limited expert-facing comms when needed (using templates, clear boundaries, and escalation paths)
Maintain and improve the key program ops admin databases (e.g., onboarding, registry, portals, call capture, client feedback, payouts)
Tune processes and system standards to ensure naming, labeling, and data quality are accurate and consistent
Identify process drift and implement updates so the system evolves cleanly with the program
Reduce manual work by building, testing, and iterating on AI-assisted workflows
Use Notion AI and agents to automate or semi-automate repeatable tasks (triage, labeling, quality checks, summaries, and routine updates)
Document automations and operating procedures so they are maintainable and transferable
Skills
Extremely detail-oriented. Comfortable with 'systems hygiene' work (naming, labels, consistency, and accuracy)
Strong Notion proficiency, especially databases, relations, linked views, templates, and permissions hygiene
Demonstrated ability to improve and streamline operational systems, not just execute them
Familiarity with AI-assisted operations, including Notion AI and agents
Familiarity with MCP or similar patterns for connecting tools to workflows
Calm, low-drama communicator who can work asynchronously and proactively surface issues
Availability that overlaps with PST–EST working hours
Benefits
Highly competitive cash compensation
Equity
Benefits
Company Overview
Notion is a workspace platform that offers note-taking, collaboration, task management, wikis, and databases. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.notion.com.
Company H1B Sponsorship
Notion has a track record of offering H1B sponsorships, with 9 in 2026, 31 in 2025, 23 in 2024, 9 in 2023, 22 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
